HolidayHero — a software platform that supports hotels and short-term rental hosts to manage and exceed guest expectations — had successful pre-seed funding round to kick off its vision of delivering proactive and personalized guest experiences in the travel industry.
Founded in Amsterdam in 2022, HolidayHero is a software platform and ecosystem that empowers hotels and short-term vacation rental hosts to manage guest experiences beyond the booking. With the HolidayHero Guest app, they can save time on guest management, boost topline revenue and exceed overall guest expectations.
Raising half a million euros in pre-seed funding, we aim to bring our guest experience technology to market maturity, attract customers, and expand the team.Sjeel Koster, CEO & Co-founder of HolidayHero
With over 5.6 million listings on Airbnb and 28 million on Booking.com, today’s travellers are lavished with choice. But with traveller expectations at an all-time high, hosts and hoteliers must work harder than ever to secure loyalty and increase repeat business. Meeting basic lodging needs is no longer enough.
While most hotels and STRs drive revenue from bookings alone, many miss out on the opportunity to maximize revenue by offering travellers additional services from pre-arrival to checkout. From proactive service to personalized interactions and connected experiences, understanding guests’ needs — and exceeding their expectations — is crucial to staying ahead of the competition.
HolidayHero’s mission is to empower hosts and hoteliers worldwide to exceed guest expectations.
With the HolidayHero Guest app, they can digitalize and automate all guest interactions beyond the booking. The app supports guests during their stay and strives to exceed their expectations by sending them proactive and personalized offers.
Hotels and STRs can spend less time on guest management, boost topline revenue, and delight guests with unique offerings.
Hotels and STRs that would like to try out the product and become a BETA tester can sign up via the www.holidayhero.com website today.