Corendon Airlines Implements Gr4vy’s Payment Technology to Enhance Travel Payment Experience

A leading European airline implements a cloud-based Payment Infrastructure-as-a-Service solution to enhance customer experience and operational efficiency.

Gr4vy, the cloud-based payment orchestration platform, today announced that Corendon Airlines, serving approximately 6 million passengers annually, has selected its platform to overhaul the airline’s payment infrastructure. The integration enhances customer convenience and security, offering flexible, efficient, and user-friendly payment solutions tailored to modern travel demands.

Multi-PSP Strategy Improves Payment Flexibility and Resilience

With a diverse customer base spanning multiple countries, currencies, and payment preferences, Corendon Airlines required a partner that could manage growing complexity without incurring increased internal overhead. As the airline expanded, it sought to move beyond a single PSP model to support local payment methods, mitigate risk, and streamline operations. Gr4vy offers the flexibility to make those changes through a single integration, providing access to over 400 payment methods worldwide.

The implementation enables Corendon Airlines to leverage Gr4vy’s smart routing capabilities, which dynamically direct transactions to various payment service providers to maximise approval rates and reduce costs, particularly valuable for an airline managing high transaction volumes across multiple regions.

Airlines are dealing with constant change in how people pay and what they expect at checkout. They need flexibility, speed, and fewer internal bottlenecks. We give them a way to manage all of that through one platform. For airlines specifically, we also support addendum data, so they can include booking details like passenger info and flight segments when processing payments—an essential part of travel transactions.

said John Lunn, Founder and CEO of Gr4vy.

Enhanced Payment Routing and Travel-Specific Functionality

Corendon Airlines selected Gr4vy to support a multi-PSP strategy that includes connections to several providers in the travel payments space. This reduces risk by ensuring payments can continue even if one PSP experiences downtime. It also gives Corendon Airlines more control over how payments are routed, enabling the airline to scale transaction volume during peak seasons without adding operational strain.

One of Corendon’s key requirements was the ability to support both localised payment methods and more complex checkout flows. Gr4vy’s platform shortens the time to market by allowing the airline to quickly roll out multiple payment options tailored to different markets, which is essential in the travel sector.

Just as importantly, Gr4vy supports the ability to split checkout items into separate transactions, enabling Corendon Airlines to handle purchases that combine flights with third-party services, such as insurance, hotel bookings, or car rentals. It gives the airline more flexibility in structuring payments while opening up new opportunities to grow ancillary revenue.

Simplified Integration Reduces Technical Complexity and Enhances Security

When we moved to payment orchestration, our priority was flexibility—being able to work with multiple PSPs without the overhead of building and maintaining separate integrations. Gr4vy stood out as a reliable partner with strong connectivity and a clear understanding of our needs. Their platform gives us the foundation to scale and adapt our payment strategy as we grow.

said Erkan Erbay, CFO at Corendon Airlines.

In parallel, Gr4vy’s centralised integration model reduces the engineering burden typically associated with managing multiple PSPs. This simplifies long-term maintenance and gives Corendon Airlines greater control over how payments are routed. With that control comes the ability to improve approval rates, reduce processing costs, and strengthen negotiating leverage with acquirers.

The platform’s PCI DSS Level 1 compliance and SOC2 certification were also significant factors in Corendon’s decision, ensuring passenger payment data remains secure across all transactions. The airline can now leverage Gr4vy’s no-code dashboard to quickly implement changes to payment flows, eliminating the need for extensive development resources and accelerating the time to market for new payment initiatives.

Corendon’s move to orchestration reflects a broader shift in the airline industry toward more flexible and efficient payment systems. With Gr4vy, the airline is positioned to respond more quickly to market changes, expand into new regions more efficiently, and continue to improve the customer experience across every stage of the journey.